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Archive case study cover.jpg

Archive

Breaking down the wall between citizens and their representatives

Empowering action with confidence

What is Archive?

Archive is an app to empower American youth in US government participation by simplifying knowledge about bills, laws, and representatives.

According to Census.gov, voter turnout is lowest among young adults aged 18-24, with contributing factors including lack of civic education & time.

This app is important for young adults to actively engage in democracy through accessible political education in a quick and engaging manner.

Role

UX/UI designer

Tools

Figma

Duration

Nov - Dec 2022
6 weeks

Mission

Simplify the process of learning about government to encourage youth political engagement
Pivoting ideas

Originally, my idea was..

Initially, my app aimed to provide voting resources with supporting legislative information for effective electoral participation.

During my research, I discovered a shortage of educational apps about bills, laws, and representatives, despite plentiful developed voting resources.

Recognizing the growing political engagement of young people, I identified the need for a Congress-focused product to facilitate well-informed decisions on representatives who address their concerns effectively, rather than merely encouraging action.

As a result, I pivoted my app's focus.
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With my focus...

Here are my project goals

1
Simplify learning about bills and laws for users.
2
Increase users' knowledge of current issues and and their resolutions.
3
Boost user confidence in taking informed, effective actions for better representation.
App features

Sneak peek of the final screens

View current legislation on Home
Home.jpg
View all your representatives
My representatives.jpg
Search for bills, laws, & representatives
Search.jpg
Read different policy areas
Policy area.jpg
Learn all about a bill/law’s purpose
Bill.jpg
Keep track of representatives’ actions
Representative.jpg
Bookmark bills for progress updates
Bookmarks.jpg
Customize profile w/ your interests
Profile.jpg
Wireframes.jpg
Competitive analysis

Drawing inspiration

Here are apps that inspired me. Each one was extremely resourceful, but most had outdated UI, which I felt could deter social media-rich youths.
Understanding user needs

Pain points users struggle with

Hard jargon

Users struggle with the language on government websites and ballots.

Time-consuming

Users have to consult multiple sources to get trustworthy information.

High barrier of entry

Users sustain from voting in fear of making wrong choice.
But first...

Educating myself

I realized I also lacked knowledge about Congress, so I sought external resources to understand its history, the legislative process, and current political issues.
US Representatives.png
CAL Matters.png
Ballotpedia.png
US Senate.png
USA facts.png
usa.gov.png
Synthesizing all information into one place

Government resources I consolidated from

Official website for U.S. federal legislative information to bills, resolutions, legislative histories, & other congressional resources
Congress.gov.jpg
The CBO evaluates the cost and economic impact of legislative proposals, budget resolutions, and the federal budget
Congressional Budget Office.jpg
Official online platform for the House of Representatives & Senate for information on congress procedures, members, & legislative activities
House of Representatives.jpg
The Congressional Research Service is a nonpartisan research agency that provides research and analysis to Congress on a wide range of topics.
Congressional Research Service.jpg
Information architecture

Mapping out my app structure

Information architecture.jpg
Creating my brand identity
Fun & youthful grounded in formality & professionalism

Design system

Typeface

Libre Franklin
Design system.jpg
Hearing from my target audience + iteration

User testing

I conducted usability tests on a Figma prototype with 10 users, ensuring they completed tasks successfully and provided feedback.

User testing revealed challenges with understanding congressional terms and information overload. To address these issues, I incorporated visuals, explanatory text for new terms, and streamlined bill previews to enhance comprehension and usability.

Overall, users found the app layout 'intuitive' and 'easily digestible,' leading to refinements in the final design and alleviating my concerns about task complexity.
First time user wireframes.jpg
Bringing the designs to life

Figma prototype

Customize your Archive homepage

  • ‘Did you know’ section to facilitate growth and learning everyday
  • See what bills are trending about current issues
  • Learn who your representatives are based on your voting address
  • Follow policy ares to view bills in topics you are interested in

Read everything you need to know about a bill to make informed decisions

  • Follow the timeline of a bill to see if it becomes a law
  • Bookmark and set notifications to get updates on bills
  • Learn about what a bill proposes & how much it will cost
  • See which congressmen and representatives support the bill

Learn about your representatives

  • See all of your representatives based on your address at the county, state, & federal level
  • Follow and set notifications to get latest actions from your representative
  • See what bills your representatives has sponsored & their vote positions
  • Contact your representatives if you have feedback on their activity

Explore policy areas, representatives, bills, & all topics of interest

  • Click on a policy area to view all bills that fall the topic you’re interested in
  • Use the search function to find specific representatives & bills
  • Search up key terms for topics you’re interested in to find related representatives or bills
What I learned from Archive

Reflection

Coming to a close, this project has been so meaningful to me and helped me discover how much I love learning and researching ways I can educate myself and others about politics.

The most challenging aspect of this project was brainstorming ways to format information so that learning about our complex Congress was easily digestible.

The most rewarding part was when I found formatting solutions and had it reaffirmed by user testing. I learned a lot throughout the process and the ability to test my designs with users motivated me to improve my app with every iteration.

I truly believe that we all have the power to make a difference. Sometimes all it takes is a little confidence. Conducting research for this project helped me realize the high barriers to learning about our government, and one day, I hope to develop the Archive app to offer an accessible resource for youths to participate in our government and be a voice in the decisions that shape our legislation and everyday lives.

Enjoy my work? Let's connect!

  • LinkedIn
Victoria Nguyen 2024
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